Patient Information

How does telehealth work?

You need a videocall enabled smartphone, PC/Mac or tablet with a good internet connection. You can find more information about how to make a video call from this link. 

Your child must be present for the appointment.

Please click here for more information.

  1. How to make a videocall?
  2. Prepare for your video consult to get maximum benefit
  3. At the moment we only provide Video Telehealth consultations (No Telephone consultation)

How do I book an appointment?

  1. Ask your doctor to email a referral letter to OR
  2. Ask your doctor to fill out a referral form on the website

How do I prepare for an appointment?

What is the cost?

We offer two options for appointments:

  • Private Fee Paying clinic (shorter wait times) – Initial and any subsequent appointment will incur fees payable via Hot Doc.
  • Bulk Billing Clinic (longer wait times)

Unfortunately if you do not hold a valid Medicare card we won’t be able to provide you a consultation.

There is no cost as all appointments are Medicare bulkbilled. Unfortunately, if you don’t have a valid Medicare card, we won’t be able to provide you a consultation.

What if I want a face to face appointment?

Unfortunately, we are unable to offer face to face appointments at this time. However, Dr Janaka is happy for you to arrange a telehealth appointment during a consultation with your GP, if needed. By doing this Dr Janaka will be able to more thoroughly assess your child’s health through your doctor’s findings during the consultation and details from physical examination. 

Reach out to us

Please fill out the enquiry form below and we will get back to you with the response within 1-2 business days.



Dr Janaka Online Paediatrics Clinic aims to provide paediatrics consultations to children from birth to 16 years of age via Telehealth. We offer the choice of Bulk Billing and Fee paying sessions.


Saturday: 8am – 12pm 
Weekdays: Available after 5 pm on selected days 



Dr Janaka Online Paediatric acknowledges and recognises the Traditional Owners of the land upon which we live and work, and we pay our respects to the Elders both past and present. 

Book Appointment Bulk billed appointment (approximately 8 months waiting list) and Private billing appointments are available. (Please note estimated wait times may vary depending on demand)